Introduction Thank you for visiting Armonico Italy. This Privacy Policy explains how ARMONICO FOR TRADING (trading as Armonico Italy) ("Armonico", "we", "us") collects, uses, shares, and safeguards your personal information when you visit our website, place an order, or otherwise interact with us. As we sell to customers across the GCC and internationally, this Policy is designed to meet the requirements of Qatar's Law No. 13 of 2016 on Personal Data Privacy Protection and, where applicable, international data protection standards including the EU General Data Protection Regulation (GDPR) for customers in the EEA and UK. 

Our website is powered by Shopify, which hosts our store and processes personal information on our behalf to provide and improve our services. For the purpose of applicable data protection laws, ARMONICO FOR TRADING is the data controller of your personal information. 

Information We Collect  Depending on how you interact with us, we may collect: 

• Contact details; your name, email address, phone number, and shipping and billing addresses. 
• Account information; your username, password, preferences, and settings. 
• Transaction information; items you view, add to your cart purchase, return, exchange, or cancel, and your order history. 
• Payment information; your transaction details and payment confirmations. Your payment card details are collected and processed directly by our secure third-party payment processors; Armonico does not store your full card details on its own systems. 
• Communications; the information you include when you contact our Client Advisors. 
• Device and usage information; your device, browser, IP address, and how you interact with our website, collected automatically through cookies and similar technologies. 

We collect this information directly from you, automatically as you use our website, and from our service providers and partners who help us operate. 

How We Use Your Information  We use your personal information to: 

• Provide our services; fulfil and deliver your orders, process payments, manage your account, and handle returns and exchanges. 
• Personalise your experience; remember your preferences and recommend products relevant to you. 
• Communicate with you; respond to enquiries, complaints, and service requests. 
• Marketing; send updates about promotions, new collections, and other news, where you have chosen to receive them. You can opt out at any time. 
• Security and fraud prevention; authenticate your account, secure your payments, and detect or investigate fraudulent or unlawful activity. 
• Legal and regulatory; meet our legal, tax, and regulatory obligations, and respond to valid legal requests. 

Cookies and Similar Technologies Our website uses cookies and similar technologies to operate effectively, remember your preferences, analyse site performance, and personalise your experience. Some cookies are essential; others help us understand how the site is used or support marketing.  

You can manage or disable non-essential cookies at any time through your browser settings or our cookie preferences tool on the website. Disabling certain cookies may affect how the site works. 

How We Share Your Information We may share your personal information with: 

• Service providers, including Shopify, who perform services on our behalf — website hosting, payment processing, data analysis, order fulfilment, IT infrastructure, customer service, and email delivery. They may access your information only as needed to perform their services and must protect it. 
• Delivery and fulfilment partners, to ship your order to you. 
• Legal and regulatory authorities, where required to comply with applicable law or a valid request, or to protect our rights, our customers, or others. 
• A successor entity, in connection with a business transaction such as a merger or acquisition. 

Relationship with Shopify 

Our website is hosted by Shopify, which collects and processes personal information about your use of our store to provide and improve the service. Information you submit may be transmitted to Shopify and to third parties that may be located in countries other than where you reside. Shopify may also use certain data from your interactions with our store, along with other merchants, to provide enhanced features; in these cases Shopify is responsible for that processing. To learn more, see the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en. 

International Transfers As we deliver worldwide, we may transfer, store, and process your personal information outside the country you live in. Where we transfer data internationally, we take appropriate steps to ensure it remains protected to a standard consistent with this Policy and applicable law. For transfers out of the EEA or UK, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses (or the UK equivalent), unless the destination country is recognised as providing an adequate level of protection. 

Data Retention  We keep your personal information only for as long as necessary to fulfil the purposes set out in this Policy, including providing our services and meeting legal, accounting, tax, or reporting obligations. When your information is no longer needed, we securely delete or anonymise it. 

Security of Your Information We use appropriate technical and organisational measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security. We recommend you do not send sensitive or confidential information through unsecured channels. 

Children's Data Our website is not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with their personal information, please contact us and we will delete it. 

Your Rights and Choices Depending on your location and applicable law, you may have the right to: 

• Access the personal information we hold about you. 
• Request that we update, correct, amend, erase, or restrict the use of your personal information. 
• Object to or withdraw consent for certain processing, including direct marketing. 
• Request data portability. 
• Lodge a complaint with your local data protection authority (for EEA/UK customers). 

To exercise any of these rights, update your preferences, or unsubscribe from marketing, please contact our Privacy Team using the details below. We may need to verify your identity before processing your request, and you may use an authorised agent where the law permits. We will not discriminate against you for exercising your rights. 

Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes take effect once published on the website, and we will revise the "Last updated" date above. We recommend reviewing this Policy periodically. 

Contact Us  

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Team:   

Email: privacy@armonicoitaly.com  

Phone / WhatsApp: +974 5000 3329 Address: ARMONICO FOR TRADING, P.O. Box 2123, Zone 53, Street 930, Building No. 10, Al Shafi Street, New Al Rayyan, Qatar  

For the purpose of applicable data protection laws, ARMONICO FOR TRADING is the data controller of your personal information. 

Last updated: September 12, 2026